Shipping & Returns

 

Shipping Information

Processing time
The time needed to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times
10-15 business days

Mastercraft will do its best to meet these shipping estimates, but cannot guarantee them.

 

 

Easy Returns & Exchanges

We gladly accept returns. Just contact us within: 

  • 14 days of delivery via phone or email.
  • Ship items back within 21 days of delivery

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.